I love people watching. I’ve done since I was a little girl. In fact, I believe some of life’s greatest lessons can be obtained by observing others. Such was my experience whilst sitting by the pool on my trip to Bali a couple of weeks ago.
His name was Gede … for my Aussie friends his name is pronounced … Gidday.
Pretty cool name don’t you think?
Anyway, Gede was the activities guy. He was responsible for organising a wide range of activities for the guests staying at the hotel. Stretching classes, water aerobics, soccer, beach walks.
You get the picture.
The first time I met Gede was last Christmas when my family and I spent three weeks at the resort. So when he saw me sitting by the pool, he was quick to come over and say hello. He asked how my family was and thanked me for returning to the hotel.
A pretty good business lesson right there … don’t you think?
I asked what activity he was organising and he said … water polo.
Now, you may be wondering what water polo has to do with growing your business but if you stick with me I’m confident you’ll get the link.
So when Gede arrived at the pool there was no one waiting to play the game. In fact I’m sure many people didn’t even know the game was on. But, within minutes Gede had a team of eight happily playing the game with another three on the sidelines watching.
How did he do it?
Here’s what I observed were his keys to success.
# 1 – Know your outcome
Before Gede took any action he knew exactly how many people he needed in the team to make the game work. The magical number for him was eight. With that in mind he took the necessary action to achieve his outcome.
# 2 – Be someone others want to be around
Bright, happy, cheerful, enthusiastic and grateful are just some of the words that spring to mind when I think of Gede. It was obvious that he loved his job and no matter what he was doing he did it with a smile. The energy that radiated from him was warm and inviting. He was a guy you wanted to be around.
# 3 – Put yourself in the right environment
When Gede started looking for people to play water polo he didn’t go to people who were sitting on sun lounges by the pool or those drinking at the bar. He put himself in an environment where he was most likely to find people who wanted to play the game … he got in the pool.
#4 – Invite people to play the game
I watched Gede as he started inviting people to play the game and noticed two key things.
Firstly … his system of inviting people was super simple. He started at one end of the pool and worked his way to the other end of the pool. He didn’t make assumptions. He invited everyone in his path.
Secondly … when someone said yes he congratulated them, told them when the game was starting and where to meet and then proceeded to invite more people until he reached his target. When someone said no he didn’t take it personally. He responded with a smile then moved on to the next person.
#5 – Get your team playing the game
Once Gede had assembled his team he briefly shared the rules of the game. A couple of people had questions. He happily provided the answers whilst they took up their positions in readiness to play the game.
Big tip … the team’s skills improved as they played the game not by listening to Gede telling them how to play the game.
Small distinction … huge impact.
#6 – Join in the game
Instead of standing on the sidelines instructing his team how to play the game Gede played alongside his team. Like other members of the team he made some great shots and he made some not so great shots. He was willing to learn from his team and his team were willing to learn from him.
#7 – Keep the people on the sidelines engaged
Gede was really good at keeping the people watching from the sidelines engaged in the game. An occasional smile, wave or “did you see that”, as he praised a member of his team, kept them interested.
Then … when members of his existing team decided they didn’t want to play the next round, he invited those on the sidelines to become player in the game. This ensured he always had a full team.
Who would have thought an activities guy in Bali could teach Direct Sellers so much about recruiting … right?
So I’m curious to know what you’ve taken from this and most importantly how you can apply it to your Direct Sales business?
Put your thinking cap on and share in the comments section below so we can continue to learn and grow together.